Shenzhen Endless Power CO., LTD

FAQ

1. Why choose us as your strategic partner?

 

A. We can not only offer you different tier-1 and tier-2 brands of solar panels&inverters with much more competitive prices than in normal market for long term but also we can find most suitable resources according to your requests and budget on project.As strategic partners with dozens of manufacturers in our country,we always have large scale of business with them through years which means we can get much better offers directly from them with cash in hand.More to say,when there is new batch produced from original factories,we shall check in spot in the first time,making evaluations first,and finally we bring large stock into our warehouse when price is the best.

B. OEM,OBM,ODM including customized package and specific certificates are acceptable.

C. Different warranty is available from us,and years from 5-25 years which can be chosen by our clients with different costs.

D. Timely reply, the optimal solution and the best after-sales service.

 

2. What do we specialize in?

 

A. Endless Power specializes in offering you best option from varied brands of solar pv modules,inverter,etc and offer you optimal solution for your own clean energy with lower cost.

 

3. How can I get samples or a container?

 

A. Please contact us,and send your requests in details to email: info@endless-power.com.In consideration of sea shipment cost,we suggest 1 pallet(26-32) as MOQ for samples.

B. For a 20ft container or 40ft/hq container,you are suggested to pay 30% as down payment,and balance paid before shipment or after seeing B/L copy.After we get your down payment,we shall keep certain batch of solar panels for you accordingly,and you don't need to worry if stock is not available out of valid period. 

 

4. When discount is available for you?

A. To our partners and exclusive agencies who bring repeat orders & large orders.

B. In seasonal promotions.

 

5. What about the delivery?

 

A. We have cooperative forwarder for years.That means you can get better shipment cost and professional suggestions to guarantee most economical and safety shipment to destination port.
B. Widely shipment terms are available.Nevertheless,we suggest CIF as your first choice.

6. Is there any risk for parallel import?

A. If you buy A grade solar panels from us,then you don't need to worry on that.We get quality and power warranty and authorization from original factories,thus your import belongs to legal operation.

7. What kind of solar panels can you offer?

A.At present,we can offer you single glass,dual glass,shingled,and half-cell perc mono&poly solar panels.Besides of customized solar panels,we are mainly dealing with 60cells&72cells stocked solar panels from 255W to 420W.


8. What about payment methods?

A. At present,we mostly receive payment by T/T.Of course,you can pay us RMB directly by your agency there with local bank tranfer,Wechat pay or Alipay,etc.

9. How many pieces in a pallet?How about a 20ft container?

A. For 35mm thickness of 60cells solar panel,30pcs/pallet,and 12 pallets in a 20ft container;For 40mm thickness of 60cells solar panel,26pcs/pallet,and 12 pallets in a 20ft container.

10. How about after-sales service if meet with loss during shipment or after receiving?


A. If loss happens during shipment,you can find insurance company for claim;If you meet with quality problem after receiving,we shall make related compensations with win-win solution.

Online service

Skype: ken.lv510 Skype: luke.lv1031 2537231516 ken@endless-power.com zoe@endless-power.com lena@endless-power.com

Wechat

8618823795462